Manager, Customer Success

Qorvo (Nasdaq: QRVO) supplies innovative semiconductor solutions that make a better world possible. We combine product and technology leadership, systems-level expertise and global manufacturing scale to quickly solve our customers' most complex technical challenges. Qorvo serves diverse high-growth segments of large global markets, including consumer electronics, smart home/IoT, automotive, EVs, battery-powered appliances, network infrastructure, healthcare and aerospace/defense. Visit www.qorvo.com to learn how our diverse and innovative team is helping connect, protect and power our planet.

Key Responsibilities:

• Guide customers from project inception to mass production, on how to implement Qorvo's IoT solutions. Your goals are new design wins and reducing time-to-market for customer projects
• Manage and prioritize your Customer Success team's workload, reporting into the global Customer Success senior manager
• Collaborate closely with sales, marketing, and customers to align support activities with project requirements

Your Impact:

• Team Development: Ensure your team is working on the highest priorities, provide coaching on technical aspects as well as soft skills and support them in their career path in Qorvo
• Technical Expertise: Develop proof-of-concepts and demonstrators using Qorvo products, leveraging your knowledge of Ultra-wideband, Matter, Thread, Zigbee, and Bluetooth protocols.
• Software Support: Plan and execute software integration, debug customer issues, and develop new application features. Guide your team on the best ways to implement the customer requested features
• Product Enhancement: Collaborate with engineering teams and provide feedback on how to improve our development kits.

Ideal Candidate:

• Experienced software developer proficient in C programming, bare-metal, and Embedded Linux
• Strong communicator with a track record in technical customer-focused roles
• Experience in semiconductor application support is highly valued
• Proven experience in people management, including planning deliverables and guiding team performance
• Familiarity with IoT protocols such as Ultra-wideband, Matter, Thread, Zigbee, or Bluetooth is an asset

Our offering:

• Work for a global leader in scalable and dynamic RF solutions
• Exciting [PN1] job in a strongly growing, international high-tech company, with a direct impact on Qorvo’s revenue and design wins
• New ideas are born and implemented as fast as you can manage
• A competitive salary package, in line with your expertise

The vacancy is open in the Qorvo Shanghai office

Interested?

If you would like to join our dynamic team and if you are convinced you will be a real asset to Qorvo, we would be delighted to receive your CV. Please send your application to Panda Ng, Sr. Mgr Application  Engineering, panda.ng@qorvo.com

MAKE A DIFFERENCE AT QORVO  

We are Qorvo. We do more than create innovative RF and Power solutions for the mobile, defense and infrastructure markets – we are a place to innovate and shape the future of wireless communications. It starts with our employees. As a unified global team, we bring a commitment to excellence, growth and a passion for creating what's next. Explore the possibilities with us.