Customer Quality Engineer

Qorvo (Nasdaq: QRVO) supplies innovative semiconductor solutions that make a better world possible. We combine product and technology leadership, systems-level expertise and global manufacturing scale to quickly solve our customers' most complex technical challenges. Qorvo serves multiple high-growth segments of large global markets, including consumer electronics, smart home/IoT, automotive, EVs, battery-powered appliances, network infrastructure, healthcare and aerospace/defense. Visit www.qorvo.com to learn how our innovative team is helping connect, protect and power our planet.

Position Summary:

We are seeking a dedicated Customer Quality Engineer (CQE) to coordinate with internal teams and customers to address and resolve product quality issues. The CQE will play a key role in ensuring customer satisfaction by managing quality planning, control processes, and continuous improvement initiatives aligned with customer specifications and industry standards such as ISO and IATF16949.

Key Responsibilities:

• Coordinate cross-functional teams to discuss and resolve product quality issues raised by customers.
• Provide timely updates to customers regarding the status of quality issues and requests.
• Participate in product quality planning and control processes based on customer specifications and requirements.
• Communicate customer feedback and expectations to the quality management team.
• Prepare and update all necessary quality reports as required by customers.
• Collaborate with the quality management team to identify and develop problem-solving methodologies for quality issues.
• Maintain product quality documentation in compliance with ISO standards and IATF16949 (Automotive) requirements.
• Support ISO audits alongside the quality management team.
• Work with Quality Managers and other stakeholders on continuous improvement efforts related to quality issues (A3 problem-solving).
• Address customer quality issues promptly to ensure high levels of customer satisfaction.

Qualifications:

• Bachelor’s degree in Engineering, Quality Management, or related field.
• Experience with customer quality engineering, preferably in a manufacturing or automotive environment.
• Knowledge of ISO standards and IATF16949 automotive quality management system.Strong problem-solving skills and experience with quality improvement methodologies.
• Excellent communication and interpersonal skills to effectively liaise with internal teams and customers.
• Ability to manage multiple priorities and work collaboratively in a team environment.

Preferred Additional Skills:

• Background in semiconductor manufacturing or RF device.
• Experience working with contracts related to government procurements.
• Knowledge of Data analystics and statistical processes.
• Knowledge of 8D problem solving methodology.

This position is not eligible for visa sponsorship by the Company.

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MAKE A DIFFERENCE AT QORVO   

 We are Qorvo. We do more than create innovative RF and Power solutions for the mobile, defense and infrastructure markets – we are a place to innovate and shape the future of wireless communications. It starts with our employees. As a unified global team, we bring a commitment to excellence, growth and a passion for creating what's next. Explore the possibilities with us.

We are an Equal Employment Opportunity (EEO) employer and welcome all qualified applicants. Applicants will receive fair and impartial consideration without regard to any characteristics protected by applicable law, including race, color, religion, sex (as defined by law), national origin, age, military or veteran status, genetic information, or disability.